What is a language policy in a company?

Establishing a language policy means actively and consciously organising everyday communication to ensure that it supports the overall goal and strategy of the company. Elements of a language policy could be:

1. The language of communication, internally and externally
2. The technical terms used in the company
3. The punctuation the company should use
4. Any abbreviations to use and not use
5. Layout and form of address in letters to customers, sales letters, confirmations, minutes, quotations, contracts etc.
6. Layout and contents of emails
7. Formulation of texts - for example administrative language, technical language, everyday language, etc.

Read more about the advantages of introducing consistent terminology. Click here